Withdraw from contract

Available without sign-in, even when the shop is disabled. Designate the contract and confirm your withdrawal. No reason is required. You can save the declaration and timestamp; confirmation is sent by email.

This is a translation. The German version is legally binding.

As of: November 6, 2026

Instruction on the Right of Withdrawal

For purchases, Creem (Armitage Labs OÜ, Rotermanni 14, 10111 Tallinn, Estonia, email: support@creem.io) is your contracting partner. Our online function receives your notice and initiates processing. Notice directly to Creem is possible at any time. For any revocable user agreement with the game operator, Thomas Houben, Vorstadt 13, 41812 Erkelenz, info@ultrasupply.org is the recipient.

Right of Withdrawal and Notice

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform the respective contracting party by an unequivocal statement (e.g. letter or email). You may use the model withdrawal form below or our electronic form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, all payments received from you, including delivery costs (except supplementary costs), will be reimbursed without undue delay and at latest within 14 days from the day on which we received your notice. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise. You will not incur any fees as a result of such reimbursement.

Early Execution

For digital content not supplied on a tangible medium, the right of withdrawal expires if performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal, and a contract confirmation was provided. For services, it expires upon complete performance. If you requested service to begin during the withdrawal period, you shall pay an amount proportional to what was provided.

Model Withdrawal Form (Annex 2 to Art. 246a EGBGB)

If you wish to withdraw from the contract, please complete and return this form:

To: Creem / Armitage Labs OÜ
Rotermanni 14, 10111 Tallinn, Estonia
support@creem.io
(for user agreements with the game operator instead:
Thomas Houben, Vorstadt 13, 41812 Erkelenz, info@ultrasupply.org)

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*)
contract of sale of the following goods (*) / for the provision
of the following service (*): _______________________________
Ordered on (*) / received on (*): ___________________________
Name of consumer(s): ________________________________________
Address of consumer(s): _____________________________________
Signature of consumer(s) (only if notified on paper):
____________________________________________________________
Date: ______________________________________________________
(*) Delete as appropriate.