Terms of Service

This is a translation. The German version is legally binding.

Version 2026-11-06 · As of: November 6, 2026

1. Provider, Contract, and Age

Thomas Houben
Vorstadt 13
41812 Erkelenz
Email: info@ultrasupply.org

Starting the game after notice of these terms constitutes a free user agreement. The game is playable without an account as a guest. A personal account is optional and activated upon email confirmation. Participation and registration currently require an age of 16 years. Minors require parental consent for legally necessary declarations.

2. Account

One account per person is permitted. Accounts, credentials, and acquired rights may not be transferred or sold to third parties. Protect your password and report suspected abuse. Infringing or offensive names must be changed.

3. Conduct, Moderation, and Game Balance

Cheats, bots, intentional exploit abuse, attacks on the service, real-money trading with accounts or items, insults, racism, harassment, and illegal posts are prohibited. Report violations using /melden Name Reason or via the report form. Reports are reviewed by human moderators.

Administrators moderate the game and may apply balance adjustments tied to player name. For violations, warnings, temporary restrictions, or extraordinary termination may occur. Account bans are stated via email with facts and rules. Objections and human re-evaluation can be requested at info@ultrasupply.org.

4. Free Use and Availability

Free use is provided for an indefinite period and may be ended at any time. Maintenance, technical issues, and security measures may interrupt operation; uninterrupted availability is not promised.

5. Paid Products and Contracting Parties

Seller and Merchant of Record is Creem, Armitage Labs OÜ, Rotermanni 14, 10111 Tallinn, Estonia. Purchases are subject to Creem Buyer Terms. “Proceed to payment at Creem” opens the checkout where binding orders are placed.

All products are purely cosmetic or convenience, offering no gameplay advantages regarding damage, health, speed, FOV, hitboxes, or spawn points. No loot boxes or randomized purchases exist.

6. Bongi Coins, Skins, and Ad-Free

Bongi Coins are personal, non-transferable rights for cosmetic content, not money or currency outside the game. They do not expire. Voluntary exchange back to cash is excluded; statutory refund rights remain unaffected. If the game is permanently discontinued, unused purchased coins are refunded proportionally according to package price paid.

Skins and one-time Ad-Free entitlement remain usable as long as the game operates. They are not a subscription.

7. Bongi+ and Cancellation

Bongi+ offers ad-free play, plus badge, crosshair editor, name colors, hit/kill sounds, banner styles, advanced stats, and 300 monthly bonus coins. Subscriptions renew automatically per chosen interval and can be cancelled at any time to the end of the paid period.

Cancel contracts here is accessible without login. Clicking “cancel now” on the confirmation page executes cancellation; you receive a saveable confirmation with timestamp and email.

8. Withdrawal, Digital Content, and Updates

Consumers have a statutory 14-day right of withdrawal. The Instruction on Right of Withdrawal explains deadlines and effects. For digital content without physical media, the right expires upon early performance only if all requirements of § 356 (6) BGB are met. For ongoing services like Ad-Free and Bongi+ subscriptions, beginning does not extinguish the right; statutory proportional value compensation rules apply.

Statutory warranty rights and update obligations under §§ 327 et seq. BGB apply, including necessary security updates.

9. Liability

We are liable without limitation for intent, gross negligence, injury to life, limb, or health, and under mandatory law such as the German Product Liability Act. In cases of slight negligence involving essential contractual duties, liability is limited to typical foreseeable damage.

10. Modifications, Contract End, and Law

Changes will be notified and require active consent upon your next login. German law applies under exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG), without prejudice to mandatory consumer protection laws of your habitual residence.